Whatsapp
Posted : Saturday, September 30, 2023 05:34 AM
Company Overview
DocuSign helps organizations connect and automate how they agree.
Our flagship product, eSignature, is the world’s #1 way to sign electronically on practically any device, from virtually anywhere, at any time.
Today, more than a million customers and a billion users in over 180 countries use DocuSign to accelerate the process of doing business and simplify people’s lives.
What you'll do As the Senior Technical Program Manager you will be responsible for managing the scope, impact, and complexity of programs through all phases of the product life cycle (PLC).
This role will manage interdependencies and integrations across projects, teams, and customers.
This position will work in conjunction with Product Management and Engineering to ensure the delivery of our roadmap.
This position's objectives will be directly linked to business metrics such as revenue, customer satisfaction, and operational efficiency.
This position is an individual contributor role reporting to the Lead, Program Management - Product Led Growth.
Responsibility Own and be accountable of the program area and drive the end-to-end delivery of initiatives for your program Partner with cross-functional teams such as Product Management, Engineering, UX, Marketing, Sales, Support, Legal, Finance for successful delivery for our customers Define end to end launch plan across multiple cross-functional teams Define communication plans Identify and track risks to project delivery and overall program schedule Conduct change management efforts that impact different cross-functional teams Ensure adherence to PLC and Software Development Life Cycle (SDLC) while maintaining visibility to Release Management Keep leadership and cross-functional teams updated on project timelines and results Evaluate existing processes and make recommendations to drive process improvement and adoption of best practices to improve efficiency and effectiveness Job Designation Hybrid: Employee divides their time between in-office and remote work.
Access to an office location is required.
(Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation) Positions at DocuSign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job.
Preferred job designations are not guaranteed when changing positions within DocuSign.
DocuSign reserves the right to change a position's job designation depending on business needs and as permitted by local law.
What you bring Basic Bachelors or Master’s in Computer Science, Information Systems, Informatics, Electronics or equivalent 8+ years of related experience with a Bachelor’s degree; or 6+ years related experience with a Master’s degree; or a PhD with 3 years experience; or equivalent experience Experience using project and issue tracking software such as Jira Experience working cross-functionally with Product Management, Design, Research, Engineering, IT, Operations, Legal, Security, Marketing, Sales, and Customer Support Experience in working with all hierarchy levels including Executive team members Ability to lead without authority in order to drive cross-functional teams towards completion of their deliverables Written and verbal communication skills that reflect clear thinking and clear messaging across different cohorts of audience Preferred MBA Degree Experience delivering eCommerce projects In-depth experience driving initiatives with engineering teams Strong and innovative approach to problem solving and delivering solutions Strong negotiation skills with cross-functional teams (influencer) Skilled at dealing with ambiguity in a rapidly growing and changing environment A Ability to develop strong cross-team relationships and partnerships in a matrixed environment with multiple team members Ability to work in a dynamic, fast paced environment, prioritize your work and manage your time Wage Transparency Based on applicable legislation, the below details pay ranges in the following locations: California: $130,500.
00 - $208,050.
00 base salary Illinois and Colorado: $123,700.
00 - $174,700.
00 base salary Washington and New York (including NYC metro area): $123,700.
00 - $184,275.
00 base salary This role is also eligible for bonus, equity and benefits.
Global benefits provide options for the following: Paid Time Off: earned time off, as well as paid company holidays based on region Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment Retirement Plans: select retirement and pension programs with potential for employer contributions Learning and Development: options for coaching, online courses and education reimbursements Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events Life at DocuSign Working here DocuSign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work.
You can count on us to listen, be honest, and try our best to do what’s right, every day.
At DocuSign, everything is equal.
We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life.
Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it.
And for that, you’ll be loved by us, our customers, and the world in which we live.
Accommodation DocuSign provides reasonable accommodations for qualified individuals with disabilities in job application procedures.
If you need such an accommodation, including if you need accommodation to properly utilize our online system, you may contact us at accommodations@docusign.
com.
If you experience any technical difficulties or issues during the application process, or with our interview tools, please reach out to us at taops@docusign.
com for assistance.
Our global benefits Paid time off Take time to unwind with earned days off, plus paid company holidays based on your region.
Paid parental leave Take up to six months off with your child after birth, adoption or foster care placement.
Full health benefits Options for 100% employer-paid health plans from day one of employment.
Retirement plans Select retirement and pension programs with potential for employer contributions.
Learning & development Grow your career with coaching, online courses and education reimbursements.
Compassionate care leave Paid time off following the loss of a loved one and other life-changing events.
Our flagship product, eSignature, is the world’s #1 way to sign electronically on practically any device, from virtually anywhere, at any time.
Today, more than a million customers and a billion users in over 180 countries use DocuSign to accelerate the process of doing business and simplify people’s lives.
What you'll do As the Senior Technical Program Manager you will be responsible for managing the scope, impact, and complexity of programs through all phases of the product life cycle (PLC).
This role will manage interdependencies and integrations across projects, teams, and customers.
This position will work in conjunction with Product Management and Engineering to ensure the delivery of our roadmap.
This position's objectives will be directly linked to business metrics such as revenue, customer satisfaction, and operational efficiency.
This position is an individual contributor role reporting to the Lead, Program Management - Product Led Growth.
Responsibility Own and be accountable of the program area and drive the end-to-end delivery of initiatives for your program Partner with cross-functional teams such as Product Management, Engineering, UX, Marketing, Sales, Support, Legal, Finance for successful delivery for our customers Define end to end launch plan across multiple cross-functional teams Define communication plans Identify and track risks to project delivery and overall program schedule Conduct change management efforts that impact different cross-functional teams Ensure adherence to PLC and Software Development Life Cycle (SDLC) while maintaining visibility to Release Management Keep leadership and cross-functional teams updated on project timelines and results Evaluate existing processes and make recommendations to drive process improvement and adoption of best practices to improve efficiency and effectiveness Job Designation Hybrid: Employee divides their time between in-office and remote work.
Access to an office location is required.
(Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation) Positions at DocuSign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job.
Preferred job designations are not guaranteed when changing positions within DocuSign.
DocuSign reserves the right to change a position's job designation depending on business needs and as permitted by local law.
What you bring Basic Bachelors or Master’s in Computer Science, Information Systems, Informatics, Electronics or equivalent 8+ years of related experience with a Bachelor’s degree; or 6+ years related experience with a Master’s degree; or a PhD with 3 years experience; or equivalent experience Experience using project and issue tracking software such as Jira Experience working cross-functionally with Product Management, Design, Research, Engineering, IT, Operations, Legal, Security, Marketing, Sales, and Customer Support Experience in working with all hierarchy levels including Executive team members Ability to lead without authority in order to drive cross-functional teams towards completion of their deliverables Written and verbal communication skills that reflect clear thinking and clear messaging across different cohorts of audience Preferred MBA Degree Experience delivering eCommerce projects In-depth experience driving initiatives with engineering teams Strong and innovative approach to problem solving and delivering solutions Strong negotiation skills with cross-functional teams (influencer) Skilled at dealing with ambiguity in a rapidly growing and changing environment A Ability to develop strong cross-team relationships and partnerships in a matrixed environment with multiple team members Ability to work in a dynamic, fast paced environment, prioritize your work and manage your time Wage Transparency Based on applicable legislation, the below details pay ranges in the following locations: California: $130,500.
00 - $208,050.
00 base salary Illinois and Colorado: $123,700.
00 - $174,700.
00 base salary Washington and New York (including NYC metro area): $123,700.
00 - $184,275.
00 base salary This role is also eligible for bonus, equity and benefits.
Global benefits provide options for the following: Paid Time Off: earned time off, as well as paid company holidays based on region Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment Retirement Plans: select retirement and pension programs with potential for employer contributions Learning and Development: options for coaching, online courses and education reimbursements Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events Life at DocuSign Working here DocuSign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work.
You can count on us to listen, be honest, and try our best to do what’s right, every day.
At DocuSign, everything is equal.
We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life.
Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it.
And for that, you’ll be loved by us, our customers, and the world in which we live.
Accommodation DocuSign provides reasonable accommodations for qualified individuals with disabilities in job application procedures.
If you need such an accommodation, including if you need accommodation to properly utilize our online system, you may contact us at accommodations@docusign.
com.
If you experience any technical difficulties or issues during the application process, or with our interview tools, please reach out to us at taops@docusign.
com for assistance.
Our global benefits Paid time off Take time to unwind with earned days off, plus paid company holidays based on your region.
Paid parental leave Take up to six months off with your child after birth, adoption or foster care placement.
Full health benefits Options for 100% employer-paid health plans from day one of employment.
Retirement plans Select retirement and pension programs with potential for employer contributions.
Learning & development Grow your career with coaching, online courses and education reimbursements.
Compassionate care leave Paid time off following the loss of a loved one and other life-changing events.
• Phone : NA
• Location : San Francisco, CA
• Post ID: 9072538164
