Sales Associate

[FOR YOUR INFORMATION, BELOW IS AN EXAMPLE OF A JOB DESCRIPTION USED BY ACE HARDWARE CORPORATIONS SUBSIDIARY RETAIL STORES.
AS THE SOLE EMPLOYER OF THIS POSITION, IT IS YOUR RESPONSIBILITY TO ENSURE YOUR JOB DESCRIPTION IS ACCURATE.
] Notice to Applicant about this Employer: You are applying for a job with an independently owned cooperative member of Ace Hardware Corporation, who operates this Ace Hardware store, not Ace Hardware Corporation.
The independent store owner alone is responsible for and independently makes all decisions concerning employment related matters, including hiring, firing, discipline, supervision, staffing and scheduling.
Ace Hardware Corporation will not receive a copy of any applications submitted for this position, and will have no control over interviews and/or hiring decisions, does not control and is not responsible for the employment policies and practices of the independent store owner.
If hired, the independent store owner will be your only employer.
Ace Hardware Corporation is not the employer for this position.
The Ace Hardware trademarks, logos and designs are owned by Ace Hardware Corporation and used by independent store owners under a license from Ace Hardware Corporation.
About Pini Hardware Inc.
Pini Hardware has been family owned and operated for the last 100 years.
We are a customer and community based business and we are looking for the best qualified candidate who will represent our commitment and loyalty to our customers.
General Summary The Sales Associate will assist in the receiving, stocking, pricing of all merchandise and help maintain a clean and orderly merchandise presentation and overall store cleanliness.
Essential Duties & Responsibilities Include the following.
Other duties may be assigned.
Customer Service: Provide a positive representation of Pini Hardware Inc.
Proactively assist customers in solving problems.
Greet customers entering and throughout the store.
Thank customers when finished and when they are leaving the store.
Possess a friendly outgoing demeanor; work well with customers as well as associates.
Ensure all pages and calls are answered promptly, courteously and effectively.
Forward any customer complaint that cannot be handled to a member of management.
Possess strong product knowledge and knowledge of store layout and location of products.
Assist customers throughout the store with personal, customized service based on the premise of amazing every customer, every time.
Store Operations Assist in creating a positive, professional and safe work environment.
Assist with receiving and stocking of merchandise throughout the store.
Assist with maintaining back stock levels.
Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise area.
Assist with providing a clean and orderly sales floor, including end caps and ad merchandise.
Assist with merchandise resets through the store.
Provide assistance to Department Specialists, i.
e.
special orders.
Ensure price labels are current throughout the store.
Communicate any Store Support Center issue to Management for follow up.
Communicate any merchandising, cost control or sales idea to Management.
Participate in store meetings.
Be professional in appearance and actions.
Perform all other duties as assigned.
Other Essential Requirements Willing to have flexible schedule.
Weekends a must.
Education/Training High School or GED equivalent.
Experience Formal retail experience preferred.
Knowledge of key departments, i.
e.
Plumbing, Electrical, Hardware, Tools, Paint, Garden, etc.
Physical Demands Standing, walking, lifting (up to 25lbs) and climbing.