Sales Delivery Operations Lead Senior Manager

Accenture is a global professional services company with leading capabilities in digital, cloud and security.
Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Song, Technology and Operations services — all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers.
Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries.
We embrace the power of change to create value and shared success for our clients, people, shareholders, partners, and communities.
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In today’s business environment, growth isn’t just about building value—it's fundamental to long-term business survival.
So how do organizations sustain themselves? The key is a new operating model—one that's anchored around the customer and propelled by intelligence to deliver outstanding experiences across the enterprise at speed and at scale.
You will deliver breakthrough business outcomes for clients—by harnessing talent, data, and intelligence to redefine their operating models.
Within Operations, we are growing our Digital Inside Sales (DIS) team.
Our groundbreaking approach to sales brings clients the right combination of trusted technical sellers and innovative technology, powered by data and insights.
The Sales Delivery Ops Senior Manager plays a vital role in creating long term customer relationships, acting as the bridge between the client, internal and external stakeholders and our operational delivery teams.
Accountable for Service Delivery Operations or strategic complex part of a SDO within North America with a key focus on the incubation services we deliver to our client.
Needs someone with Incubation work experience and deep client relationship to maintain and grow this business.
Key Responsibilities: Focus on being agile and flexible to meet the incubation requirements of the programs.
Manage and build on key client relationships.
Manage and own service quality, cost, and leadership of the people delivering service.
Influence and cultivate business relationships and alliances with senior management.
Accountable for delivering service and achieving business goals of the assigned mobilization, technology.
Management and ownership of service quality, cost, and leadership of the people delivering the program or function.
Lead the delivery strategy to meet and deliver on the value proposition to our clients.
Confidently and proactively support sales through solutioning, lead the execution of the solution plan delivery excellence programs to achieve the delivery and commercial expectations of Accenture offerings.
Sustainable business performance and accountability for and history of successful business results.
Growing understanding of the business strategy and ability to function as an advocate and influencer of others.
Value creation and idea sharing relating to strategic opportunities.
Basic Qualifications: Bachelor’s degree Minimum 7 years of experience in operations delivery Minimum 7 years of experience managing teams.
Minimum 7 years of experience in client engagement.
Preferred Qualifications: Global experience Role requires some travel for on-site training and/or client meetings.
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