Principal Solutions Engineer

Overview: We're looking for an awesomePre-Sales Solutions Engineer on our Global Accounts team that's passionate about being a product expert in the sales cycle, solving our customer's hardest business problems with our products and solutions, and helping close our enterprise deals.
As a Solution Engineer supporting our global accounts, you're responsible for deeply understanding your customers and how they are leveraging Atlassian's suite of products.
You will be working alongside the Global Account Manager to nurture and grow existing relationships and work diligently to build new ones.
Through strategic account planning, client management, and consistent demonstration of value creation, you will help drive the execution of our profound goals.
You'll be the subject matter expert of our products and responsible for liaising with the other technical experts in the company to bring to bear the considerable experience Atlassian has in transforming our customers' ways of working.
Compensation At Atlassian, we strive to design equitable, explainable, and competitive compensation programs.
To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline.
Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience.
In the United States, we have three geographic pay zones.
For this role, our current base pay ranges for new hires in each zone are: Zone A: $188,600 - $251,400 Zone B: $169,700 - $226,300 Zone C: $156,500 - $208,700 This role may also be eligible for benefits, bonuses, commissions, and equity.
Please visit go.
atlassian.
com/payzones for more information on which locations are included in each of our geographic pay zones.
However, please confirm the zone for your specific location with your recruiter.
Responsibilities: Partner with the Global Account Managers to participate in customer discovery to understand the customer's current state, what business problems they want to solve, and map back to the Atlassian solutions to get them where they want to be Probe for and identify additional opportunities for cross-product/solution expansion investigate, discover, and assess client pain points Be a product expert of Atlassian software in the pre-sales process, articulate and show the customer the value of the software and how it can transform their ways of working.
Have a broad understanding of full Atlassian product and solution offerings and paints a compelling story of how they work together to unlock the power of teams Lead compelling value-based demonstrations, both standard and customized.
Understand, lead, and guide the customer's technical needs in the sales process to gain buy-in from the customer on the power of Atlassian software and how to achieve the most benefit from the products.
Proactively forge strong partnerships with assigned sales counterparts, regularly discussing current and upcoming opportunities and needs, bi-directional feedback on recent engagements, and ways to improve the selling cycle together.
Understand, track, and document product feedback and competitive intelligence from customers and advocating for the development internally by documenting and sharing with product management Qualifications: We're looking for a dynamic team member with a go-getter attitude who will learn from and teach our passionate and growing organization.
On paper, you have 9+ years of experience working with enterprise customers in a pre-sales capacity.
You have excellent communication, strong presentation skills to multi-level audiences, and unmatched agility to do what it takes to get the job done.
If you want to be a cog in the system, this job isn't for you.
You're a creative problem solver who can interpret complex business problems, boil them down into solutions, and collaborate with prospects, partners, and the Atlassian sales team to deliver compelling value-based solutions.
You're equally comfortable interacting with executives or talking shop with strong technical audiences in both a business and technical context.
You love to learn and continuously grow and challenge yourself, are open to giving and receiving feedback, tolerate failure, love to win, hate to lose, and are passionate about making customers and Atlassian successful.
You're working global accounts, so experience driving transformation deals in large, complex global accounts with multi-million dollar spend is important.
And relationships are at the center, so engaging and building senior executive relationships along with technical leaders is a must along with navigating complex procurement processes with multiple stakeholders and dynamic purchasing needs.
Travel: In this job, you need to be willing to travel up to 35% of the time for in-person meetings with our customers.
More about our team You'll be working alongside a globally distributed SE team, reporting into a Senior Solutions Engineering Manager.
You'll speak with Global 2000 companies daily, collaborating with our sales teams to provide an enterprise experience to our customers.
We're a get s#!% done distributed team built on Atlassian's core values.
If this mirrors how you want to work, then we're excited at the opportunity to have you join the team and help our company grow and change for the better.