We're looking for a Senior Product Manager to help lead and create clear and impactful product strategies across established API ecosystems, processes, and innovation that drive quantifiable business value.
You'll be working with Product Directors, Engineers, Product Managers, and Designers both in your ecosystem portfolio and in adjacent teams to prioritize and build solutions that contribute towards a world-class product.
You will be seen as a collaborative leader across the organization and a subject matter expert in our product's capabilities, value propositions, and the needs of our customers.
While working remotely or in a hybrid work arrangement, a blend of virtual (in accordance with Hootsuite's distributed workforce strategy), and in Hootsuite's Atlanta or Vancouver office, you will report to our Vice President, Product Management.
WHAT YOU'LL DO:
Work closely with Product, Development, and Design Directors to set the medium-term strategy for partner integrations across API ecosystems
Own the creation and results of a prioritized roadmap that balances short term business goals with established long term vision and strategy.
Effectively synthesize data from customers, competitors, analysts, and commercial activities into meaningful signals that inform and validate hypotheses
Set, track, and be accountable to KPIs at both a project and product level
Build and refine scalable processes for product planning, prioritization, and execution
Lead by example and mentor Product Managers in the development of world-class PM skills
Collaborate with Product Marketing and Support to effectively bring functionality to market and drive business value
Represent the product & roadmap priorities in an approachable and collaborative spirit, including with senior-level internal stakeholders and in-person with customers
Guide product development in an agile environment, working closely with a team of top notch engineers and user interface designers
WHAT YOU'LL NEED:
A post-secondary degree in computer science, business and/or engineering, or equivalent work experience and extensive relevant experience of software product management experience
Experience developing products for marketing & sales customer bases using APIs from established ecosystems like Salesforce, Hubspot, Microsoft, & others.
Strong fluency with product & business data measurement principles and tools
Accountability: holds self and others accountable to meet commitments
Customer Focus: demonstrates a desire to proactively help and serve internal/external customers meet their needs
Influence: Asserts own ideas and persuades others, gaining support and commitment and mobilizing people to take action
Interpersonal Savvy: relates openly and comfortably with diverse groups of people
Open Communication: clearly conveys thoughts, both written and verbally, listening attentively and asking questions for clarification and understanding
Process/Project Management: skilled at figuring out and managing the processes and timelines necessary to get work accomplished
Resilience, Tolerance for Change/Ambiguity: can effectively cope with change, finding ways to advance work and projects, even in the face of uncertainty
Team & Self Development: is personally committed to, and actively works to continuously improve; takes an active role in mentoring others
WHO YOU ARE:
Tenacious.
You are determined to succeed, and you are motivated by the success of customers, colleagues and the community.
Curious.
You are always learning and seeking ways to make things better.
Conscientious.
You keep your promises, taking your commitments to others seriously, and you have strong integrity.
Humble.
You lead with humility and empathy, respecting and learning from the perspectives of others
In all we do, our six guiding principles light the way:
Step Up: Show the world what it looks like to live and work by these guiding principles.
#StepUp
One Team: Make Hootsuite a place where everyone feels safe, welcome, valued, and empowered to do their best work without compromising who they are.
#OneTeam #FreeToBeMe
Customer Obsessed: Focus relentlessly on helping our customers succeed.
#CustomerObsessed
Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity.
#GoFastBeAgile
Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders.
#PlayToWin #NoExcuses
Neighbours & Allies: Give back to our communities and be an ally.
#SocialForGood #Allies
Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.
Compensation:
Canada Pay Range For This Role
$123,000—$172,400 CAD
US Pay Range For This Role
$130,000—$182,000 USD