Customer Service Representative

We are a business development and consulting firm looking for a Customer Service Representative.
We are searching for an out-of-the-box thinker and master communicator that will be able to contribute to the growth of our client through direct-to-consumer customer service strategies.
We specialize in business mentorship and are passionate about finding, developing, and supporting each of our trusted employees.
We work closely in a collaborative environment that embraces challenges, hard work, and lives to go above and beyond while we create forward-thinking customer service and business development strategies.
Customer Service Representative Responsibilities: * Build relationships by providing exceptional customer service and increasing brand exposure through informative conversations * Have a thorough understanding of all products and services offered to be able to create targeted recommendations based on the customer’s wants and needs * Ensure brand loyalty by handling consumer complaints or issues with poise and professionalism and be able to deliver timely solutions * Work amongst other Brand Managers to develop brand awareness strategies focused on the services the client offers, the quality of those services, and their reputation * Provide ongoing feedback by working directly with the customer service and sales department to receive real-time feedback as to what customers are looking for Qualifications and Skill Sets Preferred: * At least 1-2 years of experience in a client-facing role, account management, or customer service type position (this is preferred, but not required) * Undeniable work ethic with a track record of proven high performance * Must be a proven relationship builder with exceptional social skills and the ability to positively influence groups of people * The kind of person who responds and follows through by responding to emails, calls, inquiries, and requests immediately * Willing to become an expert in marketing industry trends, best business development practices, and creating seamless brand experiences Job Type: Full-time Pay: $600.
00 - $1,200.
00 per week Compensation package: * Bonus opportunities * Commission pay Schedule: * Day shift * Monday to Friday * Weekends as needed Work Location: In person