Customer Service Representative - State Farm Agent Team Member

Position Overview Successful State Farm Agent in Oakland's Temescal area is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member.
We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience.
If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.
Responsibilities Provide prompt, accurate, and friendly customer service.
Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive.
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Hourly pay & monthly incentive compensation/commission Quarterly bonuses/promotions Simple IRA retirement plan w/contribution match Life & disability insurance benefits Health insurance stipend 120 hours of Paid Time Off (PTO) per year Flexible hours/schedules Opportunity for advancement within my agency Requirements Successful track record of meeting sales goals/quotas preferred Detail oriented Ability to make presentations to potential customers Property and Casualty license (must be able to obtain) Life and Health license (must be able to obtain) Bilingual - Spanish (preferred) Must be available to work the following schedule: Monday-Friday 8:30 am to 5:00 pm If you are motivated to succeed and can see yourself in this role, please complete our application.
We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies.
Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs.
State Farm agents are independent contractors who hire their own employees.
State Farm agents’ employees are not employees of State Farm.