Retail Sales & Hospitality Support

*Job Description * *Employee: Retail Sales & Hospitality Support * *Reports to: Manager, Retail Sales & Hospitality * *Category: Part Time/ Hourly * *OBJECTIVE: * To assist in providing an exceptional guest-service experience to consumers, wine club members, and members of the trade visiting Ridge Vineyards.
Effectively support the sale of wine, wine club memberships, and non-wine merchandise.
This role is a key support position for all Retail & Hospitality Operations, and the right candidate will have excellent collaborative skills, enjoy working with the public, display exemplary self-motivation, possess a strong work ethic, as well as be articulate, self-motivated, customer service oriented, and must be able to work weekends and holidays.
*ESSENTIAL DUTIES AND RESPONSIBILITIES: * Daily Operations * Provide adequate set up and breakdown of Tasting Room, Private and Outdoor Tasting Areas, and Picnic Areas.
* Dishwashing to support ongoing guest experience activities throughout the day.
* Stocking of wines, non-wine merchandise and various marketing materials.
* Breaking down and recycling of all necessary elements including cardboard & glass.
* Packaging wine for guests, at the direction of sales staff, including transporting wines to guests’ automobiles o Answering phones when necessary, re-directing incoming calls to the appropriate parties.
* Continuously monitoring and maintaining the condition and appearance of the tasting rooms, picnic areas, knoll, and surrounding grounds.
* Assisting with cleaning and sanitizing Tasting Room counters, outside tables and chairs, etc.
, following COVID-19 cleaning protocols as needed or directed.
* Providing end-of-day tasting room breakdown including; washing all dishes, putting away all marketing materials, cleaning and sanitizing of tasting bars, kitchen, offices and surrounding retail areas o Performs other related duties as assigned.
*QUALIFICATION / REQUIREMENTS: * * Undergraduate college degree preferred, but not required.
* Prior experience in a wine service environment preferred, but not required.
* Prior experience in the luxury hospitality industry with emphasis on outstanding guest service preferred, but not required.
* Excellent organizational skills and attention to detail.
* Ability to work evenings and weekends as needed.
* Ability to regularly lift 40 lbs.
required * Ability to accept and maintain all discipline and behavior standards unique to the alcoholic beverage industry.
RIDGE VINEYARDS, INC.
www.
ridgewine.
com Job Type: Part-time Pay: From $17.
00 per hour Shift: * Day shift Weekly day range: * Monday to Friday * Weekends as needed Education: * High school or equivalent (Preferred) Ability to Relocate: * Healdsburg, CA 95448: Relocate before starting work (Required) Work Location: In person