*Job Posting: Inside Sales Representative - Glass Service Industry*
*Company:* East Bay Glass *Location:* Oakland *Type:* Full-Time
*About Us: *East Bay Glass is a leading player in the glass service industry, specializing in providing high-quality glass products and services to residential, commercial, and industrial clients.
With our commitment to excellence and customer satisfaction, we're seeking a motivated and dynamic Inside Sales Representative to join our team and help drive our sales efforts to new heights.
*Position Overview: *As an Inside Sales Representative, you will play a crucial role in expanding our customer base and maximizing sales opportunities.
You will be responsible for building and maintaining strong relationships with existing and potential clients, understanding their glass-related needs, and effectively conveying the value of our products and services.
Your communication skills, attention to detail, and enthusiasm for providing exceptional service will be key to your success in this role.
*Key Responsibilities:*
* Engage with customers over the phone, email, and other communication channels to understand their glass product and service requirements.
* Provide accurate and timely information about our products, pricing, and service offerings.
* Collaborate with the sales team to develop and implement sales strategies that align with company goals.
* Identify cross-selling and upselling opportunities to maximize revenue from existing accounts.
* Maintain a thorough understanding of industry trends, products, and competition to effectively address customer inquiries.
* Prepare and present quotes, proposals, and contracts to clients.
* Update and manage customer information in the CRM system.
* Meet or exceed monthly and quarterly sales targets.
*Qualifications:*
* Proven experience in inside sales, preferably in the glass service industry or related construction service field.
* Strong interpersonal and communication skills, both written and verbal.
* Customer-focused mindset with the ability to build and maintain lasting customer relationships.
* Excellent organizational skills and attention to detail.
* Proficiency in using CRM systems (Salesforce) and Microsoft Office suite.
* Ability to work independently and as part of a collaborative team.
* Results-driven attitude with a track record of meeting or exceeding sales targets.
* High school diploma required; bachelor's degree in a relevant field is a plus but not required.
*Benefits:*
* Competitive hourly rate based on experience, plus uncapped commission.
* Comprehensive benefits package, including health, dental.
.
* Opportunities for professional growth and advancement within the company.
* Supportive and inclusive work environment.
* Employee discounts on company products and services.
*How to Apply: *If you're excited about the opportunity to contribute to a growing company in the glass service industry, please submit your resume and a cover letter detailing your relevant experience and why you believe you're a great fit for the Inside Sales Representative role at East Bay Glass.
Applicants must have a resume.
East Bay Glass is an equal opportunity employer.
We value diversity and encourage individuals of all backgrounds to apply.
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Job Type: Full-time
Pay: $20.
00 - $25.
00 per hour
Expected hours: 40 per week
Benefits:
* Dental insurance
* Employee discount
* Health insurance
* Paid time off
* Paid training
* Vision insurance
Experience level:
* 1 year
* 2 years
Shift:
* 8 hour shift
Supplemental pay types:
* Commission pay
Weekly day range:
* Monday to Friday
Work setting:
* In-person
* Office
People with a criminal record are encouraged to apply
Ability to commute/relocate:
* Oakland, CA 94601: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
* What did you do in the construction Service Industry? What types of construction service did you provide and was your roll a support roll or did you provide the service yourself?
* Do you have at least a basic knowledge of carpentry? If I was to show you a picture of what I needed you to build and gave you the dimensions, wood and the screws, could you build it with nothing more? If so, please explain.
* Have you ever worked in a sales position before? If so, what kind of sales and what were you selling?
Education:
* High school or equivalent (Required)
Experience:
* Construction Service industry: 2 years (Required)
* customer service and sales: 2 years (Preferred)
* glass service industry/ Installation: 2 years (Required)
Work Location: In person