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Posted : Monday, August 12, 2024 12:08 PM
Job Description
*Position:* *Assistant Tasting Room Manager*
*Company:* *CoCo Noir Wine Shop & Bar*
*Assistant Manager Job Description *
*Are you a customer-centered leader with a head for business and a passion for *
*premium wines? Opportunity awaits.
* We're looking for a business-savvy, dynamic *Assistant Tasting Room Manager *to join the CoCo Noir leadership team to assist in crafting an unsurpassed customer experience and cultivate a one-of-a-kind, culturally enriched wine tasting encounter.
We are a burgeoning, unprecedented wine shop and bar specializing in serving premium products created by BIPOC, POC, Women Winemakers, and Chefs.
We are looking for our leadership North Star.
Developing a deep understanding of our products and what customers need/want, you will own and execute various critical business activities vital to our growing success.
Nestled in Oakland's Downtown District and Historic Black Art Movement District Corridor, our team members enjoy a collaborative culture, dynamic environment, and a fantastic opportunity to learn, grow and thrive.
If you are excited by building a business from the ground up, driven by passion and purpose – check out the job details below to see what it takes.
*CORE ATTRIBUTES * *Position Summary* The Assistant Tasting Room Manager will oversee the day-to-day operations of the Tasting Room, while working collaboratively with the other retail wine associates at the winery to ensure delivery of a seamless customer experience as well as optimal management of the business in accordance with the organization's policies and applicable laws.
*Essential Duties & Responsibilities* The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned.
Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodations or other reasons.
* In collaboration with the General Manager/Owner, achieve service, sales, club acquisition, and profitability goals; plan properly and motivate staff to achieve these goals.
Report results accurately and on a timely basis.
* In collaboration with General Manager/Owner, hire, train, schedule & supervise staff.
Direct reports responsibility as assigned.
* Demonstrates leadership and personal support to tasting room staff.
Helps coach, guide and develop tasting room staff into a strong sales and service focused team.
Provides clear direction and support to staff regarding sales initiatives and programs.
* Work with team to deliver a customer experience that provides beyond-expectation customer service, tells our winery story, and creates winery fans.
Ability to conduct tasting room experiences & assist in management and execution of events.
* In collaboration with the General Manager/Owner leads, manage floor operations and activities to achieve business goals.
This includes but is not limited to maintaining indoor and outdoor housekeeping standards for all front and back of house areas, conducting opening and closing procedures including cash handling, overseeing tasting menu and programs, maintaining inventory ordering and control, responding to customer requests, suggestions, or complaints, and ensuring team operates according to CoCo Noir Wine Shop & Bar standards and values.
* Manage back-office responsibilities which include, but are not limited to inventory ordering and control, collateral, in-house shipping activities and reporting, weekly sales reporting, time and attendance, and performance goal management.
* Submit all reports to accounting and senior management as required, including daily sales, monthly inventory, deposit logs, and monthly performance analysis.
* Maintain and troubleshoot POS register and other systems as needed * Carry out all responsibilities in accordance with the organization's policies as well as applicable laws.
*REQUIREMENTS * * College degree in business/retail management, hospitality or wine marketing, or equivalent experience strongly preferred * Two to five years of prior relevant retail tasting room or consumer direct sales experience required.
* Two to Five of prior assistant manager/supervisor experience in tasting room/wines shop/ hospitality restaurant environment * Strong Knowledge of wine Knowledge ( WSET 2 or 3 Certified/ Related Wine Certifications * Proficiency in Microsoft Word, Excel and Outlook at an intermediate level is required.
Excel skills to include monthly sales summaries and budgets.
* Functional understanding of CRM and Square and Shopify POS systems * Excellent attendance is required with schedule flexibility to include evenings and weekends.
* Strong work ethic with ability to take initiative, work independently, and be self- directed.
* Ability to work and manage multiple priorities in a fast-paced, dynamic environment, while maintaining a high level of detail and remaining calm and service focused is required.
* Strong organizational, problem-solving, and analytical skills demonstrated by the ability to make timely and sound decisions.
* Exceptional people and sales skills.
Strong rapport-building with both customers and the community * Excellence in creating and providing guest experiences in keeping with winery’s core values and brand image.
Understand how to sell and enhance a luxury brand.
* Demonstrated ability to achieve sales goals, and effectively train, manage, and motivate teams.
* Strong communication skills, both verbal and written.
Ability to effectively communicate with people at all levels and from various backgrounds.
* Able to lift and carry up to 40 lbs.
and stand for extended periods.
* Must have a valid Driver’s License.
Benefits * Paid Time Off (PTO) * Generous store discounts * Health care plans (medical, prescription, dental, vision) * 401(k), HSA, FSA, Pre-tax commuter benefits * Disability and life insurance coverage * Annual performance appraisal and bonus * Career Growth Opportunities Additional Details * Full-time * $50,000 to $55,000 Yearly Salary * Downtown Oakland, California Job Type: Full-time Pay: $50,000.
00 - $55,000.
00 per year Benefits: * 401(k) * 401(k) matching * Dental insurance * Employee discount * Flexible schedule * Health insurance * Paid time off * Paid training * Vision insurance Experience level: * 2 years * 3 years Restaurant type: * Bar * Café * Casual dining restaurant * Fine dining restaurant Shift: * 4 hour shift * 8 hour shift * Day shift * Evening shift Weekly day range: * Every weekend * Monday to Friday Ability to Relocate: * Oakland, CA 94612: Relocate before starting work (Required) Work Location: In person
* We're looking for a business-savvy, dynamic *Assistant Tasting Room Manager *to join the CoCo Noir leadership team to assist in crafting an unsurpassed customer experience and cultivate a one-of-a-kind, culturally enriched wine tasting encounter.
We are a burgeoning, unprecedented wine shop and bar specializing in serving premium products created by BIPOC, POC, Women Winemakers, and Chefs.
We are looking for our leadership North Star.
Developing a deep understanding of our products and what customers need/want, you will own and execute various critical business activities vital to our growing success.
Nestled in Oakland's Downtown District and Historic Black Art Movement District Corridor, our team members enjoy a collaborative culture, dynamic environment, and a fantastic opportunity to learn, grow and thrive.
If you are excited by building a business from the ground up, driven by passion and purpose – check out the job details below to see what it takes.
*CORE ATTRIBUTES * *Position Summary* The Assistant Tasting Room Manager will oversee the day-to-day operations of the Tasting Room, while working collaboratively with the other retail wine associates at the winery to ensure delivery of a seamless customer experience as well as optimal management of the business in accordance with the organization's policies and applicable laws.
*Essential Duties & Responsibilities* The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned.
Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodations or other reasons.
* In collaboration with the General Manager/Owner, achieve service, sales, club acquisition, and profitability goals; plan properly and motivate staff to achieve these goals.
Report results accurately and on a timely basis.
* In collaboration with General Manager/Owner, hire, train, schedule & supervise staff.
Direct reports responsibility as assigned.
* Demonstrates leadership and personal support to tasting room staff.
Helps coach, guide and develop tasting room staff into a strong sales and service focused team.
Provides clear direction and support to staff regarding sales initiatives and programs.
* Work with team to deliver a customer experience that provides beyond-expectation customer service, tells our winery story, and creates winery fans.
Ability to conduct tasting room experiences & assist in management and execution of events.
* In collaboration with the General Manager/Owner leads, manage floor operations and activities to achieve business goals.
This includes but is not limited to maintaining indoor and outdoor housekeeping standards for all front and back of house areas, conducting opening and closing procedures including cash handling, overseeing tasting menu and programs, maintaining inventory ordering and control, responding to customer requests, suggestions, or complaints, and ensuring team operates according to CoCo Noir Wine Shop & Bar standards and values.
* Manage back-office responsibilities which include, but are not limited to inventory ordering and control, collateral, in-house shipping activities and reporting, weekly sales reporting, time and attendance, and performance goal management.
* Submit all reports to accounting and senior management as required, including daily sales, monthly inventory, deposit logs, and monthly performance analysis.
* Maintain and troubleshoot POS register and other systems as needed * Carry out all responsibilities in accordance with the organization's policies as well as applicable laws.
*REQUIREMENTS * * College degree in business/retail management, hospitality or wine marketing, or equivalent experience strongly preferred * Two to five years of prior relevant retail tasting room or consumer direct sales experience required.
* Two to Five of prior assistant manager/supervisor experience in tasting room/wines shop/ hospitality restaurant environment * Strong Knowledge of wine Knowledge ( WSET 2 or 3 Certified/ Related Wine Certifications * Proficiency in Microsoft Word, Excel and Outlook at an intermediate level is required.
Excel skills to include monthly sales summaries and budgets.
* Functional understanding of CRM and Square and Shopify POS systems * Excellent attendance is required with schedule flexibility to include evenings and weekends.
* Strong work ethic with ability to take initiative, work independently, and be self- directed.
* Ability to work and manage multiple priorities in a fast-paced, dynamic environment, while maintaining a high level of detail and remaining calm and service focused is required.
* Strong organizational, problem-solving, and analytical skills demonstrated by the ability to make timely and sound decisions.
* Exceptional people and sales skills.
Strong rapport-building with both customers and the community * Excellence in creating and providing guest experiences in keeping with winery’s core values and brand image.
Understand how to sell and enhance a luxury brand.
* Demonstrated ability to achieve sales goals, and effectively train, manage, and motivate teams.
* Strong communication skills, both verbal and written.
Ability to effectively communicate with people at all levels and from various backgrounds.
* Able to lift and carry up to 40 lbs.
and stand for extended periods.
* Must have a valid Driver’s License.
Benefits * Paid Time Off (PTO) * Generous store discounts * Health care plans (medical, prescription, dental, vision) * 401(k), HSA, FSA, Pre-tax commuter benefits * Disability and life insurance coverage * Annual performance appraisal and bonus * Career Growth Opportunities Additional Details * Full-time * $50,000 to $55,000 Yearly Salary * Downtown Oakland, California Job Type: Full-time Pay: $50,000.
00 - $55,000.
00 per year Benefits: * 401(k) * 401(k) matching * Dental insurance * Employee discount * Flexible schedule * Health insurance * Paid time off * Paid training * Vision insurance Experience level: * 2 years * 3 years Restaurant type: * Bar * Café * Casual dining restaurant * Fine dining restaurant Shift: * 4 hour shift * 8 hour shift * Day shift * Evening shift Weekly day range: * Every weekend * Monday to Friday Ability to Relocate: * Oakland, CA 94612: Relocate before starting work (Required) Work Location: In person
• Phone : NA
• Location : 360 13th St, Oakland, CA
• Post ID: 9025971250
