Healthcare Account Manager, Strategic Partnerships

At Lyft, our mission is to improve people's lives with the world's best transportation.
To do this, we start with our own community by creating an open, inclusive, and diverse organization.
Lyft Healthcare is changing the way hospitals, risk-bearing provider organizations, health plans and other healthcare organizations think about transportation.
We are solving big problems and meeting the needs of our partners and their people, from patients to employees, in a whole new way.
Our work is fun, challenging, and rewarding and we are looking for customer-obsessed team members passionate about solving problems and delighting our partners.
As an Account Manager on the Strategic Partnerships team, you'll help our existing partners understand the power of Lyft.
We're looking for humble, scrappy and intellectually curious individuals who are passionate about transforming healthcare.
We're building the world's leading transportation platform, and we need world-class talent to achieve our vision.
RESPONSIBILITIES Manage a portfolio of Lyft's strategic healthcare partners Responsible for quarterly revenue goals and growing the book of business Run partner and prospect meetings, trainings, product demonstrations, and quarterly business reviews Serve as a trusted partner by understanding partners' business and challenges, continuously utilizing data to uncover opportunities for expansion or operational improvement Become a subject matter expert on healthcare and transportation to understand partner priorities and anticipate partner needs Work with cross-functional stakeholders across legal, compliance, strategy, product and marketing Proactively identify opportunities for process improvement and efficiency and be an owner of change management Manage and forecast sales opportunities in Salesforce CRM EXPERIENCE AND SKILLS 4+ years of account management, business development, management consulting, or similar experience Proven track record of exceeding revenue targets and goals Healthcare experience and understanding of payers, providers, and value-based care arrangements Proficient in analyzing, interpreting, and extracting data for partner needs Excellent written, verbal, and presentation skills Team-first mentality and ability to work with a wide range of individuals Proactive, self-starter with strong project management and organizational skills Ability to navigate complicated situations with a high-level of professionalism, customer service, and work ethic Passion for Lyft's mission and ability to thrive in a fast-paced, unstructured environment BENEFITS Great medical, dental, and vision insurance options Mental health benefits Family building benefits In addition to 12 observed holidays, salaried team members have unlimited paid time off, hourly team members have 15 days paid time off 401(k) plan to help save for your future 18 weeks of paid parental leave.
Biological, adoptive, and foster parents are all eligible Pre-tax commuter benefits Lyft Pink - Lyft team members get an exclusive opportunity to test new benefits of our Ridership Program Lyft is an equal opportunity/affirmative action employer committed to an inclusive and diverse workplace.
All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by law.
We also consider qualified applicants with criminal histories consistent with applicable federal, state and local law.
This role will be in-office on a hybrid schedule — Team Members will be expected to work in the office 3 days per week on Mondays, Thursdays and a team-specific third day.
Additionally, hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year.
The expected base pay range for this position in the San Francisco area is $87,300 - $97,000.
Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location.
Range is not inclusive of potential equity offering, bonus or benefits.
Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.