Hairetics Salon (aka The Witches of 7th Street) are in search of a part-time front desk expert.
Specifically, someone talented in customer service who is also longing to bask in all that is the business of hair design, with a magical twist.
Could this be you? Are you career driven and looking to work your way up to a salon apprentice? Are you a social media marketing savant? Do you maintain high standards of organization and communication? Are you intuitive and kind in action and deed? Then you may be just the one we are looking for.
Responsibilities:
* Guest services - you will be the first impression of our salon, representing us and providing our guests with an exceptional experience that sets us apart from other salon companies .
All interactions will be professional AND we encourage you to let your whimsical and/or magical side show.
* Sales - educating guests on available services, home care products, booking future appointments, and assisting team with retail sales.
Closing transactions using salon systems (Vagaro POS) and protocols.
* All forms of communication - phone, emails, on-line, and in-person interactions.
For example, scheduling or rescheduling appointments with precision and care, answering phones and emails promptly and professionally, greeting and checking in/out clients focusing on their experience, assisting Social Media Manager with Hairetics’ social media presence (Instagram, X (Twitter), Facebook, newsletters, etc).
* You’ll also be maintaining the harmony and the cleanliness of the salon, sweeping up hair, watering plants, washing dishes, putting away laundry, and occasionally wrangling your fellow witches.
* Placing product/supply orders and updating inventory.
Updating other general reports in Google Sheets.
*Requirements:*
* 1+ yrs of customer service & sales experience required
* Clear, kind, and timely verbal communication
* Organizational skills and ability to suggest improvements to streamline current processes.
* Comfortable with technology, especially with data entry and some proficiency with Mac computers and Google Suite.
(Vagaro POS system a plus!)
* Knowledge and experience with various social media & productivity platforms.
* Ability to multitask and manage time well without supervision.
* Attentive to guests and coworkers, able to proactively assess and jump in where needed.
* Proactive problem solver able to identify issues early and break them down to easily solve.
* Able to work Friday, Saturday, and Monday, 9:30am- 3:30pm.
*Compensation:*
* Pay is $20/hr with performance driven increases up to $22.
00/hour.
* Goal based bonuses.
* 401K
* Discounts on service and all retail products.
* Ability to grow with the company.
* Paid time off & paid sick days.
* Flexible part time hours.
Usually 18-24 hrs per week.
We are an education based salon and work with Redken, Pureology, & Mizani products.
We also work with Summit Salon Business Center for a goal-based career path for all of our team members.
Job Type: Part-time
Pay: From $20.
00 per hour
Expected hours: 18 – 24 per week
Benefits:
* 401(k)
* Employee discount
* Flexible schedule
* Paid time off
Shift:
* Morning shift
Weekly day range:
* Every weekend
Work Location: In person
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