POSITION SUMMARY
Off the Grid works with hundreds of small food businesses to curate exceptional catering experiences for large and small gatherings throughout the Bay Area.
Off the Grid’s Account Executive is part of the Catering Sales department, responsible for corporate catering services throughout the Bay Area including special event catering, daily food service and offsite dining for Small-medium businesses and large sized companies.
This position partners closely with the Catering Event Production team to ensure a smooth transition for clients, and should be passionate about our food in general, delivering exceptional experiences to guests and driven by serving our company mission of supporting exceptional small food businesses.
As an Account Executive for Off the Grid Catering, your role is responsible for showcasing our array of amazing and scalable food offerings for corporate clients.
The role entails handling leads, writing proposals, managing client relationships and closing deals, all while working successfully with internal partners in pursuit of company and team goals.
This is a blended inside and outside sales role where the successful candidate will need the skills to cultivate new business relationships with companies interested in our services, as well as successfully steering business opportunities through the sales funnel (from initial lead to deal closure).
A successful candidate will be a self starter who is results-oriented, resourceful, and focused on attaining quarterly and annual benchmarks.
ABOUT YOU & YOUR ROLE
You will be responsible for the sales life cycle of our clients, building trust and rapport while identifying opportunities to elevate our service and customer experience.
This will include prospecting, discovery, negotiations and solutions design.
You will be responsible for the implementation and the initial stages of account management of any new clients you acquire.
You handle pressure with efficiency and grace, changing gears quickly in order to respond to client requests.
You have a can-do positive attitude, interested in leveraging our company values and community to create solutions that meet client needs and company goals.
This is a full-time position primarily based at our San Francisco HQ that requires a Monday through Friday schedule with nights and weekends as necessary.
KEY RESPONSIBILITIES
This position will be responsible for, but not limited to the following:
Prospecting (Approx.
50% of time)
Proactively drive, generate and manage a pipeline of new opportunities to meet/exceed company profit and revenue goals, including:
Developing and maintaining prospecting plans/strategies
Cold calling, networking, and attending industry events
Client hosting (may be required outside of normal business hours)
Engage in industry gatherings to generate opportunities and build relationships that might lead to success.
Identify and solicit Requests for Proposals (RFPs) from large companies for food service offerings, and lead our response to those opportunities for winning new business.
Inside Sales (Approx.
40% of time)
Effectively qualify inbound leads through discovery conversations and site visits (as needed)
Meet and exceed individual sales goals on a monthly, quarterly, and annual basis while continuously improving upon KPIs including win rate, time to close, and client satisfaction scores
Meet overall team goals by working with the existing sales team and supporting sales initiatives as needed
Serve as client contact from initial inquiry through contracting, acting as the subject matter expert on OTG’s catering offerings and service formats
Effectively collaborate/communicate with Production counterparts, supporting production department in the management of events ranging in size and scope
Attend events as necessary to maintain/foster client relationships
Represent OtG at client sales meetings and industry association/networking events as necessary
Utilize CRM and other software platforms for client/prospect management and proposal building
Maintain documentation associated with each event/proposal, including creating folders, invoices, completing forms, filing signed contracts, etc.
Account Management (Approx.
10% of time)
Identification of key accounts for nurturing and development
Cultivate and account manage client relationships to drive repeat business and revenue growth
Client hosting (may be required outside of normal business hours)