Job Description:
Communications Coordinator (Part Time)
Department of Communications and Community Engagement
Agency Overview
Founded in 1889, the Felton Institute (formerly Family Service Agency of San Francisco) has a history of innovation in services for vulnerable children, families, and adults.
Felton’s mission is to respond to human needs with cutting edge social services and treatment that combine the best social science research with cultural sensitivity, a deep respect for the consumer, and a commitment to social justice.
With over 50+ programs in 15 languages at sites throughout the San Francisco Bay Area and surrounding counties, our comprehensive array of services reaches across all racial, ethnic, cultural, and linguistic lines.
Felton offers a dynamic, challenging, and supportive work environment where staff is encouraged to increase their skills and enter new domains.
Job Description
Our growing Communications and Community Engagement Department is looking for an experienced part-time (22.
5 hours/week) Communications Coordinator.
The Communications Coordinator (CC) will be a positive, collaborative, organized and detail-oriented individual who wants to help grow an expanding Communications Department within a fast-growing organization.
This person will enjoy working in a team-oriented environment where inclusiveness is valued, and individual accountability is essential to success.
The CC reports to the Director of Communications and Community Engagement.
The CC carries out a variety of administrative functions benefiting the Communications and Community Engagement Department.
The position requires excellent organizational skills and the ability to work on multiple projects with varying deadlines.
The CC must have excellent communications skills and must have the discretion and poise necessary to deal with sensitive and confidential situations.
The right candidate uses judgment and discretion to solve problems where answers are not always apparent; exercising independent judgement and resolves non-routine situations, based on knowledge of established policies and procedures.
Key Responsibilities:
Serving as the main manager and content creator of all Felton Social Channels (Instagram, Facebook, LinkedIn, YouTube, Twitter) Providing overall administrative support to the Communications team and specifically to the Director of Communications and Community Engagement.
This includes, but not limited to:
Social Media
Oversees daily account engagement across all Felton social channels
Monitors Felton related conversations and engagement on social media
Plan, schedule, capture, and edit content for Felton social channels
Manages the “Felton Voice and Brand” on all social channels
Creates and publishes posts in real-time
Manage and organize all Felton Channels
Provides social media ideas, campaigns, and strategies that increase audience and engagement
Frequently utilizes programs such as Canva, Lightroom, and Adobe Illustrator to produce content.
Work with Jr.
Marketing and Communications Coordinator on Sr.
Leadership external/professional social media plan/content
Communications Support
Provide in-person support for agency and department events by posting on social media, supporting in photography or filming, and event set up and breakdown.
Graphic design work via Canva and other platforms
Backup admin related tasks
Backup light copywriting and editing
• Performs other duties as assigned
Required Qualifications
Bachelor’s Level Degree in related field
Proficiency in Microsoft Office (Outlook, Word, Excel and PowerPoint)
Experience with Adobe and/or Canva
Familiarity with fast-paced office environment dealing with public and media
Computer fluency with either Windows or Mac and fluency with Word and Excel.
Ability to maintain the highest level of discretion, diplomacy, and confidentiality
Demonstrated communication and customer service experience
Strong attention to detail and organization skills
Capable of minimal supervision, proactive, resourceful, excellent follow-through
Ability to respond to unanticipated circumstances with a calm and professional demeanor
Highly dependable and punctual
Additional Information:
Division: Administration
Position: 60% FTE
Reports to: Director of Communications and Community Engagement
SEND RESUMES TO: "jobs@felton.
org"