Sr. Property Associate

JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients.
We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work.
Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Job Title: Senior Property Associate, Property Management Reports To: General Manager or its designee.
Summary of Job Description: Ensure organizational excellence by fulfilling administrative functions on the property team responsible for one or multiple buildings.
Employee in this role will also provide accounting support.
Senior Property Associates maintain positive relations between tenants, client/property owner, and Jones Lang LaSalle, always providing superior customer service.
Primary Responsibilities: Participate in training incoming team members as appropriate Participate in processing of A/P (accounts payable), reviewing and coding invoices for payment Participate in A/R (accounts receivable); preparing and distributing bills or statements, sending collection notices when appropriate, and preparing manual billing adjustments as needed.
Track administrative spend to not exceed budget and look for cost reduction opportunities.
Coordinate document management related to lease execution, distribution, and filing.
Track notification requirements as specified in leases to ensure that deadlines are not missed, and notifications are appropriately distributed.
Regularly monitor email, phones and work order system; ensuring prompt and courteous responses and directing correspondence to appropriate personnel as needed.
When applicable, assist in preparing estimates and obtaining approval from tenants prior to initiating work.
Follow-up with tenants to ensure work orders are completed to their satisfaction.
Assist with billing as needed.
General office organization.
Sort, organize and distribute incoming mail.
Prepare and send outgoing mail and packages.
Prepare and distribute general correspondence and memos.
Organize, compile and prepare reports for distribution.
Create and/or maintain physical and virtual filing systems in an accurate and organized manner.
Maintain and update employee, client, and customer contact databases.
Coordinate conference room reservations.
Organize department lunches, meetings, events and business travel.
Receive building access requests and coordinate access for visitors and vendors.
Ensure that tenant and contractor certificates of insurance are accurate and meet defined standards.
Track expiration dates for Tenant and Contractor certificates of Insurance and provide advance notice of upcoming expirations.
Support compliance with management audits and engineering operations audits by assisting in file preparation and record-keeping.
Participate in new tenant welcome and orientation program.
Assist with move-in/move-out procedures.
Track and coordinate access card activation/deactivation as needed.
Assist property team in the development and implementation of property and employee manuals.
Keep regular contact with maintenance, security, and building staff to ensure that common areas such as lobby, elevators, exterior grounds, building-managed conference rooms, etc.
are clean and secure.
As needed, document incidents of potential property and equipment liability (ex: any occurrence of an onsite injury), forward information to appropriate risk management personnel.
Gather W-9’s from vendors, and aid in new vendor set-ups as needed.
Assist team members with property budget preparation and recurring reporting, as requested.
Assist engineers with recording and billing, as appropriate, monthly utility meter readings.
Assist with vendor contract creation, execution and tracking as requested.
General and ad hoc administrative support of the property as needed Any and all other duties and tasks assigned.
Skills/Qualifications: High school diploma required BA/BS preferred Minimum 2 years in commercial real estate or property team experience Proficient knowledge of Microsoft Office Suite.
Comfortable learning new programs and technology.
Advanced oral and written communication skills.
Strong attention to detail and organizational skills Self-starter, able to manage multiple projects simultaneously and under pressure.
Can work autonomously or as a member of the team.
Interacts effectively with coworkers and internal clients at all levels and in multiple disciplines.
Ability to calculate figures and amounts such as discounts, interest, proportions and percentages.
Capable of developing effective and constructive solutions to challenges and obstacles.
Can cope with change, shift gears comfortably, decide and act without having the total picture, and comfortably handle uncertainty.
Ability to work, on occasion, flexible hours which may exceed 8 hours in a day, 5 days in a week or 40 hours in a week.
Physical Work Requirements and Work Conditions: In compliance with the Americans with Disabilities Act (ADA), the Sr Property Administrator’s responsibilities are such that in order to perform the required work in a safe and satisfactory manner, the following minimum physical requirements apply: Is regularly required to sit for long periods of time The employee frequently is required to stand, walk, reach with hands and arms, stoop, kneel, crouch or crawl Reading video display terminals, order forms and other written documents Lifting a minimum of thirty-five (35) pounds Using and accessing stairwells during emergencies Using keyboards for typing and computer input Hearing, speaking and answering the office telephone system Reasonable accommodations may be made to enable individuals with disability the ability to perform the essential functions.
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below.
We’re interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL – We’re JLL—a leading professional services and investment management firm specializing in real estate.
We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions.
As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility.
That’s why we’re committed to our purpose to shape the future of real estate for a better world.
We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future.
And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.