ASSOCIATE GOVERNMENTAL PROGRAM ANALYST

This position is located in the city of San Francisco.
COVID-19 Impacts to Working at DOR DOR is closely monitoring the status of COVID-19 and ensuring our staff are supported in a safe work environment.
While working on-site at any DOR facility, employees must follow current COVID-19 health orders issued by the California Department of Public Health or local health jurisdiction.
DOR offers a hybrid work environment including in-office and remote work options for various positions.
Under the general supervision of the Team Manager, Staff Services Manager I, in the District Operations Support Team of the Vocational Rehabilitation Employment Division, San Francisco District, the Community Resource Navigator will work closely with Rehabilitation Delivery Team and Community Partners to identify potential resources available, conduct and assist with needs assessment of consumer.
Will collect and record community resource database, maintenance and provide consumer case management, connect consumers with community resource services that lead to success/achieve an Individual Plan Employment (IPE) goal/ Consumer-Centered Human Service Plan.
Community Resource Navigator works cooperatively with the Rehabilitation Delivery Team and Community Partners throughout Marin, San Francisco, and San Mateo Counties in multi-branch office contacts to ensure consistent resource, communication and responsiveness.
The Community Resource Navigator (CRN), Associate Governmental Program Analyst (AGPA), in a lead working capacity provides a variety of high-level analytical support toward connecting applicants, students with disabilities and consumers to community resources available to support their independence and efforts toward achieving an employment outcome.
The CRN navigates consumers to seek community resources available for their IPE needs.
Also, CRN will inform and educate to empower consumers to access community resource services in order to remove employment barriers.
CRN will identify community resources, perform complex analytical duties, and provide subject-matter training toward ensuring the efficacy and consistency of delivering local community resource services, responsiveness to Rehabilitation Service Delivery Teams and the effective delivery of consumer resources across the district.
Working in collaboration/partnership with the counties served within the district, Workforce Development Board (WDB), America’s Job Center of California (AJCCs), and other local county community partners not already working with the AJCC.
In addition, the CRN is responsible for establishing and maintaining contacts with federal, state and local government, and community-based organizations.
You will find additional information about the job in the Duty Statement.
Working Conditions The work of this position requires up to 40% fieldwork and travel in the community.
Minimum Requirements You will find the Minimum Requirements in the Class Specification.
ASSOCIATE GOVERNMENTAL PROGRAM ANALYST Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-420236 Position #(s): 813-230-5393-960 Working Title: Community Resource Navigator (CRN) Classification: ASSOCIATE GOVERNMENTAL PROGRAM ANALYST $5,684.
00 - $7,114.
00 A # of Positions: 1 Work Location: San Francisco County Telework: In Office Job Type: Permanent, Full Time Department Information If you are interested in becoming a part of a diverse and inclusive workforce where talent, experience, and expertise are valued, the Department of Rehabilitation (DOR) invites you to apply for this employment opportunity.
DOR administers the largest vocational rehabilitation program in the country.
We have a three-pronged mission to provide services and advocacy that assist people with disabilities to live independently, become employed and have equality in the communities in which they live and work.
DOR provides consultation, counseling, and vocational rehabilitation, and works with community partners to assist the consumers we serve.
DOR is committed to recruiting and retaining a talented and skilled workforce that reflects the diversity of communities that exist in California and values fairness and inclusion.
Diversity encompasses characteristics including, but not limited to, race, color, ethnicity, national origin, language, religion, age, disability, sexual orientation, gender, gender identity and expression, socioeconomic status, veteran status, criminal history, and family structures.
Our work at DOR is guided by the following core values: We believe in the talent and potential of individuals with disabilities.
We invest in the future through creativity, ingenuity, and innovation.
We ensure our decisions and actions are informed by interested individuals and groups.
We pursue excellence through continuous improvement.
We preserve the public’s trust through compassionate and responsible provision of services.
VISION STATEMENT: Employment, independence, and quality for all Californians with disabilities.
MISSION STATEMENT: DOR works in partnership with consumers and other stakeholders to provides services and advocacy resulting in employment, independent living, and equality for individuals with disabilities.
People with disabilities are encouraged to apply.
Department Website: https://www.
dor.
ca.
gov Special Requirements If mailing in an application, include JC#420236/ POS#813-230-5393-960 on your State Application (STD678) in the "Examination(s) or Job Title(s) for which you are applying" section found under the “Questions” tab of your CalCareer application template.
Applicants who do not submit the required information may not be considered for this job.
Employment Application (STD.
678): It is a requirement to submit work experience, dates, and hours worked, contact names and phone numbers of supervisors on the state application in order of current and old work experience.
Resumes or other documents cannot substitute a state application.
Applicants who fail to submit a completed STD.
678 may not be considered.
All applicants must submit a Statement of Qualifications (SQQ) with their application in order to be considered.
Statement of Qualifications (SOQ): The Statement is a narrative discussion of how the candidate’s education, training, experience, and skills qualify them for the position.
Each response must be numbered and should provide specific examples of how the candidate meets the qualification.
The Statement serves as documentation of each candidate’s ability to present information clearly and concisely in writing and must be typed and not more than two pages in length, no less than 11 point font, and address the following questions: Describe your experience working with individuals with disabilities and other barriers to employment.
Describe your knowledge and experience working with community resources such as social services, behavioral health, education, health care, job centers, and other services.
Describe a project you initiated and saw through to completion that involved multiple partners.
Describe how you were able to effectively bring together diverse internal and external stakeholders to ensure the project’s success.
Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered.
Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 3/16/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available).
SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process.
Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting.
Application Packages may be submitted electronically through your CalCareer Account at www.
CalCareers.
ca.
gov.
When submitting your application in hard copy, a completed copy of the Application Package listing must be included.
If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Rehabilitation Attn: PAS 240112 JC420236 721 Capitol Mall Sacramento, CA 95814 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Rehabilitation PAS 240112 JC 420236 721 Capitol Mall Sacramento, CA 95814 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application.
Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.
CalCareers.
ca.
gov.
All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
Resume is optional.
It may be included, but is not required.
Statement of Qualifications - “Please refer to the Special Requirements section for SOQ instructions.
” Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview.
The request should be made at the time of contact to schedule the interview.
Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Experience in programs or activities that demonstrate a commitment to equality, employment, and independence for individuals with disabilities.
Knowledgeable of disabilities and other barriers to employment and their impact.
Demonstrated ability to work independently and take initiative.
Ability to assess the complex individual needs of consumers served by the Department of Rehabilitation.
Excellent communication skills; ability to communicate and collaborate with a broad range of internal and external stakeholders.
Experience in conducting effective training for staff and for external customers.
Experience in identifying and developing resources such as social services, behavioral health, education, health care, AJCCs and other community resources to support individuals seeking employment.
Experience providing excellent customer service.
Demonstrated experience in analyzing data and presenting ideas and information effectively to management.
Benefits There are many benefits to joining our team! The State of California has a generous benefits package, subject to eligibility, that includes health, dental, and vision care plans, pension/retirement (CalPERS), Deferred Compensation Plans, Holidays, Vacation/Sick/Other Paid Leave, and much more.
To view all the attractive benefits available to state employees, click here.
Contact Information The Hiring Unit Contact is available to answer questions regarding the position or application process.
Department Website: https://www.
dor.
ca.
gov Hiring Unit Contact: Patricia Chan (415) 805-2210 patricia.
chan@dor.
ca.
gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled.
You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact: Office of Civil Rights (916) 558-5850 Civil.
Rights@dor.
ca.
gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place.
Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.