If you like to have fun at work, then you'll want to join this growing, energetic and forward-thinking Orthodontic practice! We offer a fun and family friendly environment!
*Cucalon and Matin Orthodontics* is a state-of-the-art Orthodontic practice located in the Balboa Terrace and Pacific Heights within San Francisco.
We are seeking a new Treatment Coordinator who is energetic, driven, and a dedicated professional with strong administrative skills.
We would prefer an experienced Orthodontic or Dental Treatment Coordinator.
The right individual for this position must have an award-winning personality and all requirements listed below.
Prior sales experience is a plus!
Our ideal candidate would love people, be enthusiastic and a team player, a great people person that shows compassion, not shy, a beautiful glowing smile and incredibly detail oriented.
This role requires superb English communication skills, excellent work ethics and the ability to multitask efficiently.
We are a patient centered practice and strive to be the best part of each patient’s day.
*MUST* have a friendly demeanor and the desire to help us achieve this goal.
If you are looking for a positive change in your career, are looking for a position you will be happy with for years to come with stability, and have the qualifications listed below, please send your resume and hourly pay requirements ASAP for immediate consideration.
*\*\*Please no walk-ins or phone calls.
Resume must be submitted through this job ad to be properly prescreened\*\**
*Position Summary:*
Responsible for new patients' smooth transition into the practice and communication with specialists.
The treatment coordinator is an extended representative of the doctor and the practice, and the primary responsibility of this person is taking care of people and arranging and coordinating the events and appointments necessary to convert the new patient into active or pre–treatment growth guidance status.
He/she allows the doctor to spend more time with patients instead of being pulled in many different directions and promotes the doctor and the practice by building relationships with patients and parents as well as general dentists and specialists.
The goals of the treatment coordinator are to listen to the patient's needs and expectations, to use verbal skills to create and nurture on–going relationships, and to build the patient's trust and confidence in the doctors and staff.
*Compensation: *$25-$31/hr.
(Based on prior Orthodontic or Dental Treatment Coordinating experience)
*Compensation and benefits include:*
· Competitive pay based on experience.
· Generous monthly health insurance stipend.
· Paid holidays.
· Paid sick days based on number of hours worked.
· Potential monthly bonuses based on production.
· 401k Retirement
*Practice Hours:*
Monday - Thursday 8 AM - 5 PM
Saturday 8AM - 1:30PM (two alternating Saturday's per month)
*Must* possess the following attributes and requirements:
· 1+-years prior Orthodontic or Dental Treatment Coordinating experience required
· X-Ray License
· Knowledge in orthodontic treatment insurance codes and billing a plus but willing to train
· Must be able to work at the specific office we are at each day
· Customer service is extremely important! We would like someone with a concierge personality that loves pampering and showing our patients how much, we care.
· Must have a glowing smile
· Knowledge in Dolphin Software a plus but willing to train
· Must be proactive, enthusiastic & a quick learner
· Because you will be dealing with patients and parents, must be very engaging, warm, compassionate and reassuring
· A self-starter with superb organizational skills, attention to detail, accurate and neat, with the ability to multitask
· An outstanding communicator with excellent English verbal and written skills to explain treatment plans and discuss financial arrangements as needed with patients
· A team player who can work independently as well, is reliable, punctual, able to prioritize tasks and manage time
· Works well in a fast-paced environment, supports the office culture, and stays strong under pressure
· Excellent computer and phone skills
Job Type: Full-time
Pay: $25.
00 - $31.
00 per hour
Benefits:
* Health insurance
Schedule:
* Monday to Friday
Ability to commute/relocate:
* San Francisco, CA 94123: Reliably commute or planning to relocate before starting work (Required)
Experience:
* Customer service: 1 year (Preferred)
Work Location: In person