*This is for FMLA Coverage*
*Shift is M-F 7:30am-4:30pm with Rotational Saturdays*
*Training for 3 weeks will be in Sonoma*
*Candidates are expected to see 28-30 patients per day*
*Bilingual in Spanish preferred*
*Description*:
The Patient Services Representative I (PSR I) represents the face of the company to patients who come in, both as part of their health routine or for insights into life-defining health decisions.
*The PSR I draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures.
* The PSR I has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner.
The PSR I will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information.
Successful applicants may be assigned to work in a doctor's office, a patient service center or as business needs dictate.
Under the direction of the area supervisor, perform daily activities accurately and on time.
Maintain a safe and professional environment.
*Performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures.
Maintains required records and documentation.
* Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general.
*Job Requirements:*
* Ability to provide quality, error free work in a fast-paced environment.
* Ability to work independently with minimal on-site supervision.
* *Excellent phlebotomy skills to include pediatric and geriatric.
*
* *Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime.
*
* Committed to all policies and procedures including company dress code, Employee Health & Safety, and Everyday Excellence Guiding Principles.
* Must have reliable transportation.
* Must demonstrate superior customer focus; ability to communicate openly and transparently with peers, supervisors and patients; ability to accelerate and embrace change; and knowledge of our business.
* *Training locations may vary based on trainer availability- up to 3 hours away.
*
*Required Education:*
* *High school diploma or equivalent.
*
* Medical training: medical assistant or paramedic training preferred.
* *Phlebotomy certification preferred (Required in California, Nevada, and Washington).
*
*Work Experience:*
* *Minimum of 6 months experience.
*
* *One(+) years phlebotomy experience preferred.
*
* Customer service in a retail or service environment preferred.
* *Keyboard/data entry experience a must.
*
Job Types: Full-time, Contract
Salary: $23.
13 per hour
Schedule:
* 8 hour shift
* Day shift
* Monday to Friday
Education:
* High school or equivalent (Preferred)
Experience:
* Phlebotomy: 1 year (Preferred)
License/Certification:
* Certified Phlebotomy Technician (Preferred)
Work Location: In person
Whatsapp
