Probation Legal Processor I

Position Information Looking to start a career in Law Enforcement by using your excellent attention to detail and customer service skills? Join this great team at Sonoma County Probation Department as Legal Processor I! Watch this video to learn more about the department.
Starting salary up to $28.
81/hour ($60,129/year), and a competitive total compensation package!* What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities.
You can also look forward to flexible work arrangements and excellent benefits including: Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Career Advancement - With time and good performance, the opportunity for advancement to Legal Processor II (salary up to $67,476/year) Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $500 and ongoing education/training opportunities (available until June 30, 2025) Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment *Salary is negotiable within the established range.
Benefits described herein do not represent a contract and may be changed without notice.
Additional information can be found in the Service Employees International Union Local 1021 Memorandum Of Understanding (SEIU MOU) and our Employee Benefits Directory.
About the Position In the Probation Department, Legal Processors work with a diverse customer base including the public, attorneys, law enforcement officials, and court personnel.
They answer a variety of questions regarding department services and operations.
They assist Probation Officers with various clerical duties such as typing, preparing, confirming, copying, distributing, and filing a variety of material including court documents.
Additional responsibilities include: A variety of opening duties for the front lobby including restocking information pamphlets, maintaining the seating area, and organizing interview rooms Providing customer service to visitors in-person, via email and over the phone Answering and directing calls on a multi-line phone system Delivering documents to the Court and other County departments Receiving and processing mail, including time-sensitive legal documents Processing client payments Preparing daily court calendars Working at the front desk as needed As the ideal candidate you will be a self-motivated individual who enjoys learning new information and processes and working in a collaborative, team environment.
You will also bring: Work experience in customer service roles with a focus on interacting with the public Proficiency in engaging with clients or visitors, even in challenging situations or immediate crises Basic to intermediate Microsoft Office skills to complete data entry tasks using Outlook, Word, and Excel Familiarity with handling cash transactions and billing procedures A flexible mindset in order to shift gears quickly and work in a fast-paced work setting Patience, positivity, empathy, and a sense of humor Minimum Qualifications Education and Experience: Any combination of education and work experience which would provide an opportunity to acquire the knowledge and abilities listed herein.
Normally, one year of clerical work experience in an office providing substantial customer service would provide this opportunity.
Special Skill Requirement: The ability to type at a corrected speed of 45 words per minute may be required for some assignments.
Background Requirements: Applicants for some assignments must successfully complete a thorough background investigation.
License: Possession of a valid driver's license at the appropriate level including special endorsements, as required by the State of California, may be required depending upon assignment to perform the essential job functions of the position.
Knowledge, Skills, and Abilities Considerable knowledge of: basic arithmetic, English grammar, vocabulary, spelling, punctuation, and composition.
Working knowledge of: general clerical and office practices and procedures; word processing and other data processing programs used in business offices.
Ability to: understand, explain, and apply specific statutes, codes, laws, regulations, and procedures; maintain complex legal records, assemble materials and prepare reports; locate, identify and correct technical inaccuracies; work independently in performing assignment and in resolving problems and deviations; use independent initiative and discretion in organizing work and carrying out instructions within a structured environment; establish and maintain cooperative and harmonious relationships with judges, attorneys, litigants, law enforcement officials, other employees, and the general public; make accurate arithmetic calculations; operate a variety of office equipment.
Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process.
You should list all employers and positions held within the last ten years in the work history section of your application.
Be as thorough as possible when responding to the supplemental questions.
You may include history beyond ten years if related to the position for which you are applying.
If you held multiple positions with one employer, list out each position separately.
Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification.
Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process.
APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED.
Responses to supplemental questions will be scored using position-specific criteria.
Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications.
Responses that state, "See Resume" or "See Application" may be considered insufficient and therefore may not be scored.
The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%) will be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position.
Each applicant will be evaluated based on the following criteria: Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions.
Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application & Supplemental Questionnaire Appraisal Examination which evaluates the education, training, experience, skills, knowledge, abilities, and other qualifications that you demonstrate in your application and/or response to the supplemental questionnaire.
Please be aware that resumes and cover letters are not typically evaluated in the Application & Supplemental Questionnaire Appraisal Examination.
Scores may be adjusted based on such factors as the number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates.
BACKGROUND INVESTIGATION It is the policy of law enforcement and legal offices and departments, in the County of Sonoma, that candidates complete a thorough background investigation process prior to employment.
This policy is imperative to keep the department’s employees and the public safe and to maintain high standards in the law enforcement community.
Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation.
Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy.
Reference information will not be made available to applicants.
The background investigation will include a thorough assessment of a candidate’s personal, employment, educational, criminal, and credit history.
The investigation may include but is not necessarily limited to: the use of prescription and/or other drugs, reports from former employers, friends, family members, educational institutions, law enforcement agencies, credit reports, court reports, public records search, and/or other relevant sources.
Candidates must be honest and forthcoming about information that may arise during the background process.
Deception during any portion of this process is grounds for disqualification, even after employment.
All candidates will be required to take a pre-employment medical examination.
The pre-employment medical examination will include drug testing as part of the medical examination for all applicants and for all current employees who are offered employment with the Offices/Departments.
Additionally, candidates may be required to take a pre-employment psychological examination.
The results of these examinations and the background investigation shall be confidential and shall not be available to the candidate for review.
Failure to pass the background investigation will eliminate a candidate from the employment process.
You may also review the Job Classification Screening Schedule to determine the requirements for this position.
Issues that arise during the investigation process will be assessed, and judgment and discretion will be used to determine the employability of the candidate.
Where there is evidence of a candidate’s past use of controlled substances, many factors shall be used to determine the employability of the individual such as a pattern of use, kind of drug used, circumstances of the start of the drug use, treatment, behavior, and attitude since discontinuance, etc.
Please note that a history of using controlled substances does not result in automatic disqualification from the selection process.
Prior to disqualifying any candidate whose profile falls within the provisions of the policy, the candidate shall be given the opportunity to present any and all evidence of mitigating facts that the candidate feels should be considered by the hiring authority.
HOW TO APPLY Applications are accepted online at www.
yourpath2sonomacounty.
org.
Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail.
All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement.
Applications received after the recruitment closes will not be accepted.
The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging.
We are committed to having a diverse workforce that is representative of the communities we serve.
The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need.
HR Analyst: DS HR Technician: KK