Internal Audit Manager

Company Overview DocuSign helps organizations connect and automate how they agree.
Our flagship product, eSignature, is the world’s #1 way to sign electronically on practically any device, from virtually anywhere, at any time.
Today, more than a million customers and a billion users in over 180 countries use DocuSign to accelerate the process of doing business and simplify people’s lives.
What you'll do As an Internal Audit Manager, you will have shared responsibility to ensure that DocuSign is current and consistent with all relevant regulations and standards.
You have in-depth knowledge of business processes and a strong motivation to contribute to the achievement of an efficient audit process and compliance for the company.
The overall Internal Audit department includes the corporate SOX compliance program, SOC 1 and 2 Audits over our hosted products, Operational Business Process Audits, Operational IT and Technology Audits, Enterprise Risk Management, whistleblower investigations, sales certifications, and executive reporting.
You will be responsible for planning, scoping, process managing, and completing DocuSign’s SOX business process audit, as well as supporting other audit projects as needed.
This team member will work closely with the SOX leader and a broad spectrum of teams which may also include collaborating with partners or subject matter experts in disciplines outside of the auditor's general area of expertise.
This role will be critical to building a cohesive Internal Audit team that will span geographies and time zones.
This position is an individual contributor role reporting to the Sr.
Manager, Internal Audit and SOX.
Responsibility Lead SOX Business Process audits as well as business process reviews throughout DocuSign operations Present and communicate status and issues to senior management, including reports and presentations on project findings and recommendations Assist in preparing the Internal Audit and SOX Annual Plan Diagnose financial risks and process improvement opportunities Develop close but independent working relationships with management in all areas of the business Develop recommendations to improve financial and operational controls Monitor process and policy changes throughout an organization Create and maintain documentation and workpapers in support of current controls, policies, standards, and procedures related to financial and operational audits Work directly with teams to develop auditable procedures to ensure ongoing compliance Educate teams about policy compliance and their assigned controls Identify gaps with controls assigned to DocuSign teams Determine whether artifacts supplied by teams meet policy and control requirements Assist with Enterprise Risk Management and other risk assessments performed by the company Support DocuSign's other Internal Audit programs as needed (e.
g.
, SOC, Financial and Operational Audit) Perform additional responsibilities and tasks as required and assigned Travel 10-25% which may include national and international travel Job Designation Hybrid: Employee divides their time between in-office and remote work.
Access to an office location is required.
(Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation) Positions at DocuSign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job.
Preferred job designations are not guaranteed when changing positions within DocuSign.
DocuSign reserves the right to change a position's job designation depending on business needs and as permitted by local law.
What you bring Basic 8+ years of related experience Bachelor's degree or higher in a relevant field Work experience with audit principles, such as risk assessment, materiality, independence, and sufficiency of audit evidence Experience with relevant regulations and industry standards (e.
g.
, SSAE 18/SOC, COSO, COBIT) CPA, CIA, or CISA certification Preferred Previous Senior Associate or Manager experience in a Big 4 or public accounting environment SOX, ISO27001, SOC, PCI or other compliance engagement experience Direct experience working with a Software-as-a-Service (SaaS) solution-based technology company Capable of performing risk assessments and identifying key business and financial risks Strong project management competency Passion for audit, information security, governance, risk, and compliance Excellent analytical and communication skills Experience with projects involving coordinated efforts across large cross-functional teams Awareness of people versus technology as security factors Ability to maintain composure in critical situations Ability to build productive cross-functional relationships Focus on internal partner and customer satisfaction Self-sufficient to handle and prioritize workload Wage Transparency Based on applicable legislation, the below details pay ranges in the following locations: California: $105,100 - $161,775 base salary Illinois and Colorado: $98,800 - $135,850 base salary Washington and New York (including NYC metro area): $98,800 - $144,550 base salary This role is also eligible for bonus, equity and benefits.
Global benefits provide options for the following: Paid Time Off: earned time off, as well as paid company holidays based on region Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment Retirement Plans: select retirement and pension programs with potential for employer contributions Learning and Development: options for coaching, online courses and education reimbursements Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events Life at DocuSign Working here DocuSign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work.
You can count on us to listen, be honest, and try our best to do what’s right, every day.
At DocuSign, everything is equal.
We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life.
Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it.
And for that, you’ll be loved by us, our customers, and the world in which we live.
Accommodation DocuSign provides reasonable accommodations for qualified individuals with disabilities in job application procedures.
If you need such an accommodation, including if you need accommodation to properly utilize our online system, you may contact us at accommodations@docusign.
com.
If you experience any technical difficulties or issues during the application process, or with our interview tools, please reach out to us at taops@docusign.
com for assistance.
Our global benefits Paid time off Take time to unwind with earned days off, plus paid company holidays based on your region.
Paid parental leave Take up to six months off with your child after birth, adoption or foster care placement.
Full health benefits Options for 100% employer-paid health plans from day one of employment.
Retirement plans Select retirement and pension programs with potential for employer contributions.
Learning & development Grow your career with coaching, online courses and education reimbursements.
Compassionate care leave Paid time off following the loss of a loved one and other life-changing events.