About Rippling
Rippling gives businesses one place to run HR, IT, and Finance.
It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers.
For the first time ever, you can manage and automate every part of the employee lifecycle in a single system.
Take onboarding, for example.
With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365—all within 90 seconds.
Based in San Francisco, CA, Rippling has raised $1.
2B from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America's best startup employers by Forbes.
About the role
Rippling is looking for an Operations Analyst to onboard employees and ensure ongoing regulatory compliance with various federal, state and local agencies.
This is an exciting opportunity to become a foundational member of our customer operations team.
You’ll help design scalable processes to bring new customers into our platform, while working cross-functionally to minimize the operational burden through software automation.
It’s a highly cross-functional role which impacts our sales and product teams.
What you will do
Execute tasks related to registering our customers for state and local taxes and workers compensation
Conduct filings and registrations with government agencies on behalf of customers and create how-to documentation
Review and process inbound communications related to insurance and regulatory tasks
Provide feedback on our internal systems and processes to improve our operations
Work with R&D to improve customer onboarding processes through automation
What you will need
3+ years of experience in an operational role, such as payroll operations, regulatory operations, or support operations
Strong English communication skills (written and verbal)
Strong project management and organizational skills: high attention to detail with excellent work product, time management, and execution
Experience with Google Suite or Microsoft Office, especially Sheets/Excel, for data analysis and task organization; familiarity with JIRA/Confluence a plus
Ability to work U.
S.
hours (Pacific time zone - PST)
Flexibility with changing job duties and responsibilities
Additional Information
Rippling is an equal opportunity employer.
We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics, Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process.
To request a reasonable accommodation, please email accomodations@rippling.
com
Rippling highly values having employees working in-office to foster a collaborative work environment and company culture.
For office-based employees (employees who live within a 40 mile radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee's role.
This role will receive a competitive salary + benefits + equity.
The salary for US-based employees will be aligned with one of the ranges below based on location.
A variety of factors are considered when determining someone’s compensation–including a candidate’s professional background, experience, and location.
Final offer amounts may vary from the amounts listed below.
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